In today’s world, communication is very important and establishing good organizational communication is essential for the growth of a business. Organizational communication is a complex issue that undoubtedly plays a very important role in the performance and productivity of the organization, because when effective organizational communication is not established, the activities and operations of the organization will stop and eventually lead to problems and business failure.
Many business owners believe that the implementation of a unified communication system will lead to better control and management of internal and external communications and increase agility and productivity in the organization. One solution that currently addresses the need for enterprise communications integration is the Hosted PBX. This telephone service is based on the Internet and Cloud, which covers any communication needs while reducing costs. But first it is better to explain more about the unified communication.
What is organizational unified communication?
Employees of an organization use a variety of tools to communicate with their subscribers and colleagues. Coordination of these communication tools will have a visible impact on communications inside and outside the organization. For example, if a phone call is lost on a telephone device, a message will be displayed on the employee web system, or a fax machine is not required to send and receive faxes, and this can be done through the web panel. Web conferencing tools enable employees to hold meetings by audio or video and to transmit information and messages from anywhere and by any devices.
Hosted PBX is a solution based on cloud technology that can reduce the current costs of telephone service in an organization and provide more benefits to the subscriber than traditional telephone service. In addition to the IP phone panel, the Hosted PBX phone service is also available on mobile and web panels. For this reason, it is the only telephone service on the market that can assure business owners that no calls will be missed and that all employees, wherever they are, are available to subscribers and partners.
In addition to the benefits mentioned above, Unified communication has other benefits for businesses that seek productivity and agility below.
Managing incoming calls: phone, email, text message, conference call, fax, etc. are synchronized with each other and no messages and calls will be lost.
Scalability: The growth rate of a business in the short term is not accurately predictable. unified telephone service allows businesses to develop all the features in a unified and simultaneous manner without the need to spend a separate fee for each communication service.
Improved interaction within the organization: The possibility of in-house chat, audio and video conferencing and data sharing through the web panel and the application makes it possible to hold meetings and interact with colleagues in any situation.
Cost-effective management: By unifying communication and using cloud-based telephone services, the need for technical and operator manpower will be reduced.
Higher security: All phone calls, faxes, messages, etc. are automatically backed up in unlimited storage.
Increase productivity: Employees use a variety of tools to communicate. These tools are in line with the goals of the organization and improve the level of communication, which will undoubtedly lead to increased productivity.
Businesses need to understand the expectations of their customers that they want you to always be available to them. For seamless and flexible communication, a Hosted PBX-based enterprise phone service is the best choice, but the service provider is also very important. Businesses should not choose their organization’s telephone service provider based solely on the price of the service. Sound quality, online billing, on-demand facilities, reporting, telephone connectivity to other software and applications, etc. can be provided in the Hosted PBX telephone service. So, choose the best providers to personalize your phone service that suit your business needs.
With 18 years of experience in providing communication services to companies and organizations, Respina company, for the first time in the country, offers its enterprise fixed telephone service based on Hosted PBX to businesses in the form of Nexfon Pro solution.
For more information, visit the Nexfon website or call 010-91077777.
