Types of call transfer methods: Cold Transfer and Warm Transfer
Call transfer is the act of sending a call from one user to another. Any business that has a lot…
Read More
What is online fax and what are its features?
With the advancement of technology and the increasing popularity and efficiency of the Internet among the people, almost everything is…
Read More
Most common errors in using IVR system
IVR system is an effective way to maximize call center efficiency and improve customer satisfaction. Using IVR to interact with…
Read More
An overview of the different types of VoIP technology and their features
Recently VoIP system has become more popular among businesses and traditional phone systems are replaced by different types of VoIP…
Read More
How to use VoIP system to improve your marketing strategy?
The popularity of VoIP technology is growing rapidly and many businesses have turned to this technology. In recent years, sales…
Read More
What is Call Forwarding and how does it work?
Have you ever had a problem with your clients contacting with you or missed calls due to not being in…
Read More
How to manage organizational communications during Corona virus epidemic?
In recent months, the spread of the corona virus, in addition to human health, has also put many businesses at…
Read More
What are the advantages of a cloud phone over a virtual office?
Today, the role of the Internet and technology in advancing the goals of organizations is increasing day by day and…
Read More