When a business starts with a small team, it should be noted that the scope of work will not always be limited to a small office, a desk, a landline, and so on. Fortunately, Hosted PBX technology has made it possible for businesses to expand their landline phone service as needed, regardless of space or time constraints.
In this article, we tried to describe five features of enterprise landline phones that affect the productivity of small businesses:
Ability to access calls from anywhere
Losing a call can mean losing a customer. Not being in the office means that a personal mobile phone must be used to communicate with colleagues, customers, etc. Hosted PBX technology allows phone calls to be automatically transferred to the mobile phone or web panel via the app.
Nexfon Pro enterprise phone service application, which is based on Hosted PBX technology, allows you to manage business calls via mobile phone.
Use business number remotely
As mentioned earlier, Hosted PBX-based telephony services allow you to manage internal and external calls remotely via mobile phones. But the important point in using these telephone services is that if a telephone call is made to the subscribers remotely through a mobile phone (application) or web panel, the subscriber will see the company number as a caller. This feature will build trust and build a credible brand.
Ability to share files remotely
Documents, Excel sheets, PowerPoint slides, etc. often form the framework of a business, and the business must be able to share these files seamlessly with its partners and customers. It is possible to share these documents through the panel under Hosted PBX-based web services. With this system, employees are able to share files with their colleagues in unlimited storage space.
Call conference feature
There are several situations in which a conference call option can help the business increase its sales quality, improve management, and help solve problems more efficiently. Adding a middle manager when negotiating with a subscriber may change the sales process or prevent an important and necessary conference call conference to save time and money. So, make sure the landline service is able to hold a conference call.
Reporting feature
Small businesses are growing and the size of the team is gradually increasing. To improve the training of new members and ensure their performance, the telephone service should be able to record telephone conversations and call log (CDR). With this feature, business managers can make sure that calls are handled properly.
How you communicate with your subscribers is an important factor in the success of a business. For this reason, it is essential that a business be equipped with an integrated enterprise landline telephone service. The list of features in this article is not a complete list, but we hope we have been able to help you find the right communication tool for small businesses.
Hosted PBX-based telephone service meets many of these needs due to its features and capabilities. Nexfon Pro enterprise landline service is also based on Hosted PBX. For more information about the Nexfon phone service and its solutions, visit the Nexfon website or call 021-91077777.
