Nowadays, using old-fashioned and traditional equipment, strategies, and approaches would not help your business succeed and grow. In fact, in order to improve and accelerate your business success, you need to use up-to-date digital tools. One of these tools is the VoIP phone system which enables you to make calls over the Internet. But the question is, how to switch to a VoIP landline? In this article, we are going to mention the steps involved in switching to a VoIP system and its benefits for businesses.
Transferring from a traditional telephone line to VoIP requires a VoIP service provider with sufficient bandwidth. In the following, we will examine the steps of changing the traditional telephone system to a VoIP landline.
1. Plan to switch to VoIP
Switching from a traditional phone system to a Voice Over IP system is a big and important process for businesses and they have to identify the basic needs before making any changes. In the past, businesses needed expensive equipment and servers in order to benefit from SIP Trunk VoIP service, which were not cost-effective to purchase, maintain, and upgrade, especially for small businesses and startups.
With the Hosted PBX cloud solution, you no longer need infrastructure and equipment, and all services are provided over the Internet, and with proper planning, it will be easily accessible.
2. Checking Internet speed
Using VoIP technology, voice data is transmitted over the Internet to telephone networks. Fast and stable Internet connection is the foundation of a good VoIP landline. But what is the bandwidth required for VoIP service?
The recommended bandwidth is at least 100 kbps (or 0.1 Mbps) per line, and for 20 lines, you should have at least 2 Mbps bandwidth. Also, the upload speed should be as fast as the download so that high quality calls can be established without interruption. As a result, it is better to use dedicated bandwidth so that you can use the Internet with symmetrical connection and high stability.
3. Providing network infrastructure
Even if you have the bandwidth required for a VoIP landline phone, your network hardware may not be suitable. If you are using a wireless router or multiple routers, you will need to make some changes. VoIP technology works best when connected directly to a router or switch. Connect each phone to the network switch with Ethernet cables, and then connect those switches to the router for fast and smart network operation.
Bigger offices may require multiple switches and VLANs. VLANs are designed to intelligently and seamlessly share networks with MAC addresses in an organized and strategic manner. This improves the performance of the VoIP device by reducing network congestion.
4. Choosing the Best VoIP Service Provider
High speed internet, good network and good devices do not necessarily guarantee better call quality, and the VoIP landline provider is a fundamental and influential factor. When choosing an operator, it is necessary to check all its features and facilities and choose the best and most cost-effective company by comparing the facilities and price of each. Nexfon cloud phone with 24-hour support and various features such as internal chat, online fax, IVR, Call Forwarding, etc., is available on the web panel and Nexfon mobile application and is the best choice for small businesses and startups looking for affordable system and with a variety of communication facilities.
5. Using multiple free features of enterprise phones
Once you have decided on the provider, you need to implement the basic features of the cloud phone in your organization, because without these features, your VoIP phone system can only make or receive phone calls and will not be different from the traditional system.
Listed below are some features of VoIP system:
IVR feature
IVR system, or Interactive Voice Response, is an automated menu which assist businesses to manage incoming calls. This system sends incoming calls to the related departments based on callers’ choices.
Automatically send calls when the line is busy
Sometimes two customers may call at the same time, with the ability to send calls automatically, make sure that VIP customers never wait in line.
Call queue
Hearing the beep is annoying, and it is best to use hold music while waiting for callers so that you won’t miss customers because the lines are busy. The call queue or call waiting always keeps your line open and callers are answered in turn.
Add extension
With cloud phones, you can create a unique extension number for each employee so that they can easily answer their calls. The VoIP cloud phone system is highly scalable and the number of extensions can be easily changed from the admin panel.
Permanent ownership and possibility of relocation
Ownership of cloud phone lines is permanent and can be used when moving anywhere in the country. Also, if an organization has different branches in different places, it can easily use one organizational number for all branches.
Nexfon Cloud Phone is the best choice for businesses that want to upgrade their enterprise phone system to VoIP phone system without the need to buy equipment and servers. One of the most important features of Nexfon Pro is the reduction of call and equipment costs as it reduces corporate costs by up to 70%. The Nexfon Pro solution is available through the web panel and mobile application, and users can access their corporate phone from anywhere around the country without any geographical restrictions.
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