business Fixed Phone6 min readWhat is Hosted PBX?
Hosted PBX is a networked telephone hosted by a VoIP server. Since this solution is based on cloud technology, access to this call center requires an Internet connection, but it does not require any hardware or software. Unlike traditional PBX, which requires extensive investment, maintenance, and continuous training, the PBX Hosted service provider is fully […]
business Fixed Phone5 min readYou won’t miss any calls using cloud fixed telephone service
Imagine that one of your best customers has a problem and only one of your employees can solve it. You dial his extension; the line is closed. You call his cell phone number but you do not receive a response. Meanwhile, the customer is still waiting for a response from your company. In times like […]
business Fixed Phone5 min readFive advantages of Hosted PBX technology for call centers
Satisfied customers are one of the most important competitive advantages of an organization today, and every business must do its best to gain the satisfaction of its customers in order to survive in the competitive market. The development of the Internet has enabled customers to interact and communicate with businesses in a variety of ways. […]
business Fixed Phone7 min readGuidance of choosing a VoIP service for businesses
Today, one of the most important needs of any businesses is the development and improvement of its call center. Call center is a basic need to communicate with customers, and if the business has telemarketing, or the services it provides are such that it needs to provide after-sales service, you should upgrade the corporate telephone […]
business Fixed Phone6 min readIs SIP Trunk based phone service right for your business?
Today, communication methods and telephone services are very important for businesses. Businesses are looking for telephone services that have high security, reliability and cost savings. According to the latest study, about 62% of businesses now use the SIP Trunk enterprise landline service to make voice calls. Session Initiation Protocol (SIP) is one of the ways […]
business Fixed Phone3 min readWhat is SIP Trunk technology?
SIP stands for Session Initiation Protocol and is a protocol for communicating over a network platform. A trunk is a communication through which more than one conversation is established. SIP Trunk is a telephone service that makes it possible to send and receive simultaneous calls on a network using IP. In fact, it is a […]
business Fixed Phone7 min read7 Benefits of Using a Hosted PBX Enterprise Landline
Organizational telephone system has a decisive role in the productivity of the organization and because of its application in communication with customers, it is also effective in customer satisfaction and the brand image of the organization. As a result, any problem or disruption can cause great damage to the organization. In our country, many […]